Privacy Policy

Our Commitment to Your Privacy

At BuildCraft Delray Beach Deck Builder, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information about you. By using our services or website, you agree to the terms outlined in this policy. We are committed to protecting your personal information and being transparent about our data practices.

Information We Collect

We collect information that you provide directly to us when you request a quote, contact us, or use our services. This may include your name, address, phone number, email address, and details about your project. We also collect information about your property as needed to provide accurate estimates and complete your project.

When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, device information, and how you interact with our site. This helps us improve our website and better serve our customers.

How We Use Your Information

We use the information we collect to:

• Provide estimates and quotes for your deck project
• Communicate with you about your project and schedule
• Process payments and maintain financial records
• Obtain necessary permits and comply with legal requirements
• Improve our services and customer experience
• Send you updates about our services if you have opted in
• Respond to your questions and provide customer support

Information Sharing

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• With contractors or suppliers who help us complete your project
• With government agencies as required for permits and inspections
• With our insurance providers if necessary for coverage purposes
• With payment processors to handle financial transactions
• When required by law or to protect our legal rights
• With your explicit consent for other purposes

Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. We regularly review and update our security practices to maintain the safety of your data.

Photos and Project Documentation

We may take photos of completed projects for our portfolio, marketing materials, and website. We will always ask for your permission before using photos of your property publicly. You have the right to decline or request removal of any photos at any time. Interior photos and any images showing you or your family will only be used with your explicit written consent.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze how visitors use our site. Cookies are small files stored on your device that help us remember your preferences and understand site traffic patterns. You can control cookie settings through your browser, but disabling cookies may affect some website features.

Email Communications

If you provide your email address, we may send you project updates, appointment reminders, and service information. We may also send promotional emails about our services if you have opted in. You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in any email or contacting us directly. We will always continue to send essential communications about your active projects.

Retention of Information

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. This includes maintaining records for warranty purposes, legal compliance, and business operations. Project documentation is typically kept for several years after completion to support warranties and potential future service needs.

Your Privacy Rights

You have the right to access, correct, or request deletion of your personal information. You can also request a copy of the information we have about you. To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and as required by applicable law.

Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by BuildCraft Delray Beach Deck Builder.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at: